Frequently Asked Questions

I can't find the item I'm looking for. How can I search for it?

You can use the search bar at the bottom of every page to search the name (e.g. "markus super 6") or type of product (e.g. "concert ukulele"). All search terms must match for a result to be returned.

What payment methods do you accept?

You can pay with your PayPal account or with a credit or debit card. We accept Visa, MasterCard, Discover, and American Express. All orders are processed through PayPal for maximum security and reliability.

How can I check on the status of my order?

Please contact for any questions regarding placed orders.

Where can I send my comments or suggestions?

You can contact for comments about our products. Contact for comments regarding this website.