Shipping Information

All orders are shipped via UPS. Shipping prices reflect the actual cost of shipping your guitar. International shipping is automatically calculated for most countries, but if shipping comes up $999.99 to your country, please call or e-mail and we'll be happy to determine accurate shipping costs for you!

Return Policy

If you are not 100% satisfied with your purchase, you can return the product for a full refund within 30 days of the purchase date. The buyer is responsible for return shipping. Shipping costs are non-refundable. All products must be in the same condition you received it and in the original packaging. Returns will be credited to the PayPal account you used to make the purchase.

To begin the return process, e-mail orders@oriologuitars.com with the details of your order and the reason for your return. We will do our best to make sure you are satisfied with your experience!

For returns on purchases from our Redbubble store, please refer to Redbubble’s return policy.